Healthcare & Medicare

New Survey Highlights Overwhelming, Confusing, and Misleading Medicare Plan Marketing

Halo |

2 years ago

Last updated: 17/10/2023 at 04:17 AM


A new survey from the Commonwealth Fund examines beneficiary experiences with marketing outreach from private Medicare Advantage (MA), Medigap, and Part D plans.The surveyors asked beneficiaries about these interactions, including any impact on their Medicare coverage decisions. The survey was conducted between November 30 and December 8, 2022, which occurred during the latter part of last year’s Fall Open Enrollment period. Key findings include:Plan marketing is often overwhelming. Nearly all beneficiaries saw advertisements and received phone calls, mailings, and emails on a weekly basis. So

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